The time we need to prepare an order for dispatch varies. For details, see individual items.
Estimated delivery times
Items are shipped within the UK.
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail(R) with a signature required for delivery.
We'll do our best to meet these dispatch estimates but can't guarantee them.
Returns & Exchanges
We accept returns and exchanges
Contact us within: 3 days of delivery
Dispatch items back within: 7 days of delivery
We don't accept cancellations
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
Custom or personalised orders
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return postage costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.