Processing time

The time we need to prepare an order for dispatch varies. For details, see individual items.

Estimated delivery times

Items are shipped within the UK.

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail(R) with a signature required for delivery.

We'll do our best to meet these dispatch estimates but can't guarantee them. 

Returns & Exchanges

We accept returns and exchanges

Contact us within: 3 days of delivery

Dispatch items back within: 7 days of delivery

We don't accept cancellations

But please contact us if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective,  we can't accept returns for:

  • Custom or personalised orders

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

  • Items on sale

Conditions of return

Buyers are responsible for return postage costs. 

If the item is not returned in its original condition, the buyer is responsible for any loss in value.